Suzuki

Track your order

View your order status and tracking number, and what to do when the number does not update.

Updated 16/09/2026

The tracking number is updated in your account and sent by email when the package is handed over to the carrier.

Order management page showing the tracking number
  1. 1

    Open your account page

    Go to Order Management in your account.

  2. 2

    Select the order

    Open the order you want to view to see the current status and tracking number.

  3. 3

    Check on the carrier's website

    Use the tracking number to check directly on the FedEx, Japan Post, or Yamato Transport website.

Tracking information is provided by the carrier and may take a few days to update, especially during customs clearance.

If the tracking number does not update for more than 10 days for an international order, contact Suzuki so we can check with the carrier.

Changing the address after ordering

You can, if the package has not yet been handed over to the carrier; the shipping fee may be recalculated if the new address is in a different area. After handover, the address cannot be changed.

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