After delivery
Order cancellations, returns and refunds, damaged goods, and submitting claims
- Cancel an OrderWhen you can cancel, what fees apply, and what happens if you refuse delivery.
- Returns and refundsWhen you can return an item, how to submit a request, and how the money is refunded.
- Goods damaged in transitWhat you need to do right away so Suzuki can file a claim with the carrier.
- File a claimSubmission channels, required documentation, and when Suzuki will respond.
Frequently asked questions
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